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Privacy Policy

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Privacy Policy

Effective Date: 29th May 2025

Fresh Food Therapy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freshfoodtherapy.com, order through delivery platforms, or interact with us online or offline.

1. Information We Collect

a. Personal Information:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (via third-party processors)
  • Order history

b. Non-Personal Information:

  • Browser type and version
  • Device information
  • IP address
  • Referring URLs
  • Cookie data (see Section 5)

2. How We Use Your Information

  • Process and deliver your food orders
  • Communicate about order status, offers, and updates
  • Improve our website and menu experience
  • Analyze customer preferences and trends
  • Comply with legal requirements

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Delivery Partners (e.g., Zomato, Swiggy) to fulfill your order
  • Payment Gateways for secure transactions
  • Service Providers (IT, analytics, marketing support) under confidentiality agreements
  • Government or legal authorities where required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted connections (SSL)
  • Access controls and secure hosting
  • Regular data audits and updates

5. Cookies & Tracking

We use cookies and similar tools to:

  • Enable website functionality
  • Understand usage patterns
  • Improve user experience

You can control cookie preferences via your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., Zomato, Swiggy, Instagram). We are not responsible for their privacy practices. Please review their privacy policies before sharing data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, contact us at: [insert email or contact form]

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our website or services after updates implies acceptance.

10. Contact Us

Fresh Food Therapy
Email: freshfoodtherapy@gmail.com
Phone: +91 99201 37842
Address: B/4, Narayan Plaza CHS Ltd,
26-A, Chandivali Sakinaka, Saki Vihar Road,
Andheri East, Mumbai - 400072